Tech Support

ITS (Information Technology Services) leads the University’s technology services. Students can request for help via its online portal by phone (919-962-HELP) or walk-in.

The Department of Sociology maintains a small, on-site computer lab, located in room 228 of Pauli Murray Hall, to facilitate sociology graduate student research and printing needs.  Graduate Students can use the desktops in the lab to access SAS, STATA, and Microsoft Office 2016. The lab’s printer can also be access via wireless connection.

Virtual Lab  and Virtual Computing Lab provide students with direct access to applications (e.g. ArcGIS, Matlab, Mplus, R, SAS, SPSS, Stata…) from their own computer 24/7.

The Longleaf and Dogwood clusters are two Linux-based computing systems available to researchers across the campus free of charge. Both clusters come with thousands conventional compute cores and large and fast disk space. They are ideal for models and projects demanding high computing power and large memory.

ITS Software Distribution is a one-stop solution for obtaining software on campus. UNC has purchased site licenses for many commonly used software packages. Some of them are available for free to all students (e.g. Microsoft Office, Windows, Adobe Creative Cloud, SAS…)

Odum Institute for Research in Social Science provides support for data management, data analysis and many other research related service. It maintains a computing lab with nearly 50 high-end workstations with a wide array of quantitative and qualitative software packages.

OASIS (Office of Arts and Sciences Information Services) is the department’s go-to place for research and computing help. Please contact Jimena Loyola (loyola@email.unc.edu (919)-265-8405), tech support analyst, if you have any technology related issue.